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Zoom Cloud Meetings for Windows - Download it from Uptodown for free
Only users with existing access can view the referenced channels, group chats, or messages. Users are shown a notification when they are added to a chat channel or group chat.
Admins can restrict at the Group level if users can create their own public or private channels. This can be configured for both new and existing user groups, and Admins can change the setting at any time. Admins can suppress deleted or deactivated user notifications in group chats and channels. Sidebar and folders enhancements - Windows, macOS.
The Starred section has moved to the top on the sidebar, above all folders. The preview of unread Chats or Channels that appears when hovering over an unread badge on a collapsed folder or section will now include all or me mentions.
Support for adding users to a channel in bulk - Windows, macOS, Linux. Zoom Chat channel admins can add members to an existing channel in bulk by copy-and-pasting a list of email addresses.
Separate emails are detected by a space, semicolon, comma, or new line. This setting can be set for a time duration if desired. Users can search and dial a desk phone from the Zoom client. Calls from Zoom Phone to Zoom Contact Center route directly to one another for best call quality and will not incur charges as an outbound Zoom Phone call. Note: Calls will continue to incur charges as an inbound Zoom Contact Center call. This can be useful for accounts with both products and route calls from a Zoom Phone auto receptionist or user to a Zoom Contact Center flow.
Agents can also transfer a contact center voice call to a Zoom Phone user by entering their extension number. If enabled by an admin, consumers will see the estimated wait time while waiting in the queue for a video engagement Waiting Room.
The estimated wait time is based on several factors including the average handling time. Enhancements to voice call recordings during call transfers - Windows, macOS. When a call is being recorded and the agent transfers the call to a Zoom Phone user or to an external number, the contact center voice call recording will stop.
Enhancements to chat feature in video engagements - Windows, macOS. There are several UI enhancements to the chat feature in video engagements to better match the web chat experience. Enhancement to video engagements - Windows, macOS. When an additional consumer is in a video engagement and then they leave, the engagement will continue for the remaining agent and consumer.
Test video and microphone - Windows, macOS. Consumers can test their video and microphone when joining a video engagement using a web browser. Enhancements to closed engagements tabs - Windows, macOS.
When viewing the closed engagements tab, supervisors and agents can search for specific engagement or filter to a subset of engagements. Account owners and admins can no longer set a wrap-up time for chat and SMS engagements.
This is being changed to improve the experience for agents that handle several chat engagements at once and gives agents more time to set a disposition.
Agents will not be able to set a disposition for a closed SMS or chat engagement. Dispositions will be re-enabled in a future release for SMS and chat engagements. Enhancement to Salesforce integration - Windows, macOS. These fields will be synced to Salesforce when the agent clicks Done. Guest mode for authenticated users - Windows, macOS. Hosts can change their names or other people's names as well as cohosts. Cohost can share screen directly without asking the host for permission Zoom pro can accommodate up to thousands of Zoom participants Zoom has a record feature that can record all zoom meeting activities.
Record results can be stored in the Cloud and PC or Laptop Zoom also has a system that is connected to the Cloud Once you know that Zoom is updated and know the various features that you can use. The account owner and admins can enable this for use in the Account-level web settings, and users can also control this feature in the client settings as well.
This enhancement provides access to Live Transcription for all accounts and user types. The live transcription must be enabled in the User-level Settings page for use in meetings and webinars. Seasonal scenes for Immersive View - Zoom is adding additional fall and Halloween-themed scenes for use in Immersive View. Meeting features Two-way chat with Waiting Room participants - The meeting Host and Co-hosts can now chat back and forth with participants in the Waiting Room.
Waiting Room messages can be sent to all participants in the Waiting Room or just individual participants.
This feature requires client version 5. The live transcription must be enabled in the User-level Settings page for use in meetings and webinars. Seasonal scenes for Immersive View - Zoom is adding additional fall and Halloween-themed scenes for use in Immersive View.
Meeting features Two-way chat with Waiting Room participants - The meeting Host and Co-hosts can now chat back and forth with participants in the Waiting Room. Waiting Room messages can be sent to all participants in the Waiting Room or just individual participants. This feature requires client version 5. Chat features Unread message badge in search results - The search results for contacts and channels include the unread badge counts for each.
For high-volume users who receive a constant influx of new messages, these badge counts help to visually differentiate between contacts and channels that would otherwise all look the same. Enhancements to mentions page - The me mentions page now indicates which messages are unread. Highlighted mentions - When you are mentioned in a channel or multi-user chat, the message you are mentioned in will be temporarily highlighted in the conversation.
Chat history button - Accessing your history of recent chats now has a dedicated button. This provides quick access to the 10 previous chats you accessed, including channels, 1-on-1 chats, and unnamed multi-user chats. Click your profile picture, then Help, and lastly select About Zoom. You will see the Zoom Desktop Client version.
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